User Maintenance

Overview

In this article we will discuss User Maintenance, which after a facility goes life is managed by the facility.

Description

After Go-Live, ACCUflo User Maintenance will be managed by the community. This includes adding new users, changing passwords, unlocking users, inactivating users, and editing user permissions/roles. If your corporate group has restrictions on User Maintenance, see your corporate policy for directions on how to proceed.

Note: To maintain the security of the application, ALINE Customer Support can not (by policy) create user accounts after a facility is live, or reset password for users that have not established security challenge questions.

• Procedure for Adding a New User
• Procedure for Adding Agency Staff
• Procedure for Searching for Users
• Procedures for Editing Permissions
• Procedure to Edit a User
• Procedure to Change Password
• Procedure for Unlocking a User Account
• Procedure for Providing a User Access to More Than One Community
• Procedure for Removing a User’s Access to More Than One Community
• Security Roles